Description based on the Specified Commercial Transactions Act

Description based on the Specified Commercial Transactions Act

Business information

Distributor : WEEBING Co., Ltd.

Manager : Tsukasa Fukuda

Address : 3-26-5-202 Jingumae, Shibuya-ku, Tokyo 150-0001

Phone number : 080-3696-1748

Email address : info@weebing.net

*Inquiries are generally accepted via email.

Sales price <br>Prices including tax will be displayed on each sales page.

Required fees other than the product price <br>Shipping fee (displayed on the product payment screen)
Internet connection fees and other communication fees, various payment fees


Payment method and timing

■Payment method

Credit card (VISA, MasterCard, American Express, JCB, Diners Club, Discover)

Google Pay

PayPay

Merpay

Paidy (postpaid)

*The closing date and withdrawal date will vary depending on the payment company you use. Please contact each payment company directly for details.

■ Payment period

Credit card, Google Pay, PayPay, Merpay : Payment will be confirmed when the product order is completed.

Payday : Payment is confirmed when the product order is completed. Please pay by convenience store payment, bank transfer, or direct debit in accordance with Payday's regulations.


Delivery time and method of the product

■ Estimated shipping date

  • Made-to-order products : will be shipped at the estimated shipping date listed on each sales page.
  • Regular products : We will ship at the estimated shipping date listed on each sales page.

*If you order items with different shipping dates under the same payment method, they will be shipped together according to the item with the latest shipping date . *Shipping may be delayed during the New Year holidays, long holidays, inventory periods, etc.

■Shipping method: Your order will be delivered by a delivery company designated by our company to the address you registered when placing your order.


Returns, defective products, and cancellations

■Cancellation due to customer's reasons Once payment has been confirmed, we do not accept cancellations, exchanges or returns due to customer's reasons (order error, size not fitting, different from image, etc.).

■Returns and exchanges due to our negligence (initial defects or incorrect shipment) We will only exchange products if there is an initial defect in the product or if the product you receive is different from the product you ordered.

Deadline: Please contact info@weebing.net within 8 days of receiving the product to inform us of the condition of the product.

Procedure: After receiving instructions from our staff, please return the product to the address specified by our company within three months of arrival.

Shipping costs: We will cover the shipping costs for returns and re-shipments due to initial defects.

Regarding refunds: If an exchange is not possible due to stock availability, we will provide a refund.

*We may not be able to accept returns or exchanges for used products or if you contact us more than 8 days after delivery.


Regarding refusal to receive parcels, long-term absence, and incomplete addresses

If the product is returned to us for reasons of the customer (refusal to accept delivery, long-term absence, incorrect address, etc.), we will store the product for three months from the date of shipment .

  • Redelivery : Please contact us at info@weebing.net within the specified period. The shipping fee for redelivery will be borne by the customer.
  • Disposal : If the storage period (3 months) has elapsed, we will assume that you have no intention of receiving the item and will dispose of the item at our discretion. In this case, we will charge you a cancellation fee (100% of the item price), shipping fees, and storage costs.
  • Usage restrictions : If malicious refusal to accept deliveries continues, we may suspend your eligibility to use this service.

Cooling-off period

Products purchased through mail order are not subject to the cooling-off period (unconditional cancellation) stipulated in the Specified Commercial Transactions Act.